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Security Statement

Your information is protected

CQ Health Assess is committed to protecting user privacy and security. We understand and appreciate that visitors and users of this web site are concerned about their privacy and the confidentiality and security of any information that may be provided to us.

Use of Cookies

Cookies allow websites to "remember" information about users as they move around a website, and allow people to use shopping cart facilities on websites – the “cookie” allows the website to remember what a shopper has added to their shopping cart, or removed from their shopping cart, before they go to the checkout to pay for their purchases. Cookies can also be used to manage access to a secure portion of a web site by remembering user passwords.

Cookies were not created to invade the privacy of internet users and can only store information that is explicitly provided by the user in the first place, or information the web site already knows about the user.

The CQ Health Assess website requires cookies to be ‘turned on’ when purchasing products, so that the cart can remember what you have ordered. This information is then passed through the secure payment gateway when purchased by credit card, or is simply stored by the system so that it knows what you have ordered.

This website uses cookies to provide a customised online payment. If you wish to use this facility you will need to accept cookies. If you have configured your browser to reject all cookies, however, you will still be able to view information only pages on our site.


When you pay an account or purchase something through our website your personal and financial details are protected at all stages of the transaction. In order to process your payment we need to know your name, address details, e-mail address, credit card details and other relevant contact details.

Your credit card details are NOT stored on our servers at any stage of the transaction. Once the credit card details have been sent to our financial institution they are no longer known to our system. All transactions are secured by Secure Sockets Layer technology (SSL) 128-bit encryption. Using SSL enables information to be sent over the Internet in an encrypted form which ensures protection against unauthorised access.

Our agency accepts VISA and MasterCard credit cards for payment through our web site, and approved clients may also wish to purchase products “On Account” by prior arrangement.

How the site handles e-mail correspondence and feedback information

E-mail correspondence sent to this site will be treated as confidential and will be stored electronically in a secure server environment.

Your name and address details will not be added to a mailing list, nor will we disclose these details to third parties without your consent unless required by law. E-mail messages may be monitored by our website support staff for system trouble shooting and maintenance purposes. Our website support staff are bound by the same confidentiality requirements that we are, so your information is always treated in strictest confidence.

Contact Person for queries relating to security

If you have any queries about our privacy and security practices, please contact our privacy officer: or by phoning (07) 4998 5550.

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